At Country Propane, we deliver on a monthly basis during the months of November through March. We top our tanks off at approximately 80-85%. Should weather conditions or differences in your lifestyle necessitate your need for more storage, we will adjust your storage capacity accordingly at no charge to you.
In the month of May, we make another delivery to top off your tanks until we return in August, at which point we will refill your tanks back to 80-85%, and then resume our normal delivery schedule in November.
In each case, payment is expected 30 days from the delivery date on your delivery ticket, which is also your invoice. If payment has not been made by the next scheduled delivery, or you refuse a delivery, we will not fill your tank on normal route, as defined above. Therefore a $200.00 special delivery fee will be charged if we have to go off route to fill your tank.
Our regular delivery schedules are subject to changes due to weather conditions as necessary.
NO-Run Out Guarantee
We have a “NO RUN OUT” guarantee for our existing regular route customers. If for some reason your tank is getting low because of increased usage, please CONTACT US or call (315) 676-2978 and we will schedule a NO CHARGE off-route delivery.
Out of Propane?
If you are out of propane, we are required by state regulations to perform a leak test on your propane system including all pipes, pilot lights, etc. when propane service is restored. This is a chargeable service.