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Why Choose The "Pro" in Propane

Here are a few of the many wonderful things that we offer that make Country Propane the "PRO" in propane.
  • GAS CHECK-Gas check is the propane industry’s premier safety program. It provides our staff with the latest, most in depth training and inspection materials so they can provide you with better service, satisfaction and peace of mind.
  • CERTIFIED EMPLOYEE TRAINING PROGRAM (CETP)-Our employees undergo complete, comprehensive training to guarantee technical excellence with this nationally recognized safety and training program developed by the National Propane Gas Association.
  • COMPETITIVE RATES-You won’t have to pay more for the safety and peace of mind that comes with our outstanding service and qualified staff.
  • EQUIPMENT & VEHICLES-We have a fleet of 5 cell phone dispatched delivery trucks and 5 fully equipped service trucks to ensure that we always run on schedule.
  • EXPERIENCE-After serving Central New York for 25 years, our service staff boasts over 100 years of combined experience in the propane business.
  • EMERGENCY APPLIANCE REPAIR SERVICE-We’re on call 24 hours a day, 365 days a year. You’re never more than a phone call away from help in an emergency. Our employees are specially trained to handle all service calls. All our service technicians have been screened for their honesty, trustworthiness, reliability and knowledge. We have a prompt response time of  6-12 hours, not the customary response time of other companies of 24-48 hours.
  • PARTS INVENTORY-We have an extensive supply of parts on hand, so we’ll get your propane appliances up and running without delay.
  • WARRANTY REPAIR-We provide proper, Professional warranty repairs for all mobile home furnace manufacturers and most residential manufacturers.
  • PROMPT PAYMENT DISCOUNTS- To provide you with an even better value, we offer discounts on bills paid within 15 service days.
  • BUDGET PLANS -If you prefer to have your heating bills evenly spaced throughout the year, we will be happy to design a budget plan for you. You’ll make regular predictable payments and avoid an excessive drain on your budget in the winter months.
  • CUSTOMER TO SERVICE MAN RATIO -Our ratio is one of the best in the area. We have the staff to serve you promptly and efficiently, without relying on subcontractors who may not live up to our rigorous standards.
  • REGULAR SCHEDULED DELIVERIES- Scheduled monthly deliveries in the winter mean you’ll always have the fuel you need, without the hassle of having to call for deliveries.
  • STORAGE -We have one of the largest propane storage facilities in Central New York to ensure you a ready supply of fuel at a low price.
  • NO GIMMICKS- We pride ourselves for no misleading gimmicks that other propane companies often use. We have no hidden billing charges such as delivery fees, hazard material fees or tank rent.
  • CUSTOMER RELATIONS -You will always speak to an intelligent, knowledgeable staff member, which will take the time & consideration to answer any of your questions and explain our services thoroughly. Where as other companies are all automated answering services.